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On July 10th 2024, the AWS NYC Summit took place at the Jacob Javits Convention Center, bringing together technology enthusiasts, industry leaders, and professional services partners to explore the latest…

Amazon Connect now offers a no-code UI builder that enables administrators to configure step-by-step guides and create custom views for agents within the Amazon Connect agent workspace. Here are the key details about this powerful feature.

Learn about one of the most exciting new features of Appian 24.1: the Prompt Builder AI Skill. This premium tier feature allows you to integrate the capabilities of Gen AI into your Appian Process Models, using natural language prompts to display information, suggest actions, and write to a database based on the context of your process.

Intercom is a popular platform for connecting customer service and support teams with their customers in real time. Intercom has been a leading solution for web or app-based chat and…

We are excited to announce that LOCCS, the Low-code Omnichannel Contact Center Solution built by Vision Point Systems using Appian and Twilio Flex, has added email support to enhance your…

Learn how to use Appian Portals and parameterized URLs to create personalized and efficient web experiences for your external users.

VPS helps you navigate a seamless shift from Zendesk to Intercom. Learn essential pre-migration considerations and tips for a smooth transition.

VPS delves into Intercom’s game-changing approach to customer support that boosts CSAT scores and obsoletes traditional ticketing platforms.

Explore the importance of Accessibility Testing in Low-Code platforms for universal usability. Learn how to design for various disabilities and ensure 508 compliance with VPS’s expert guidance.

VPS commemorates two decades of providing unique, high impact solutions to clients, and looks forward to more decades of providing world class professional services.

Discover how VPS is using technology for social change at NTC 2023! Join us virtually or in Denver to learn about community engagement solutions for nonprofits, and donate to Hunger Free Colorado using our secure Twilio-powered tool.

Discover how nonprofits can leverage personalized donor experiences to unlock access to restricted funds using technology, creating transparency and donor engagement.

Appian revolutionizes software app development with pre-built components & the flexibility to meet specific requirements. Learn why they are the greatest thing since sliced bread.

Join us for our 2nd Annual VPS Golf Classic and help make a difference. We are proud to support Trek Medics International and their cutting edge solutions to provide crisis management solutions worldwide.

Learn how to add the latest AI tools like GPT and DALL-E 2 to your Appian applications with this step by step guide from our experts.