Empower your team with powerful platforms delivered at peak performance.

We build and optimize applications to run mission critical business processes and communications.

Empower your team with powerful platforms delivered at peak performance.

We build and optimize applications to run mission critical business processes and communications.

IMPORTANT COMPANY NEWS

VPS Becomes A
Saleforce.org Partner

Vision Point Systems (VPS) is excited to share that it has become a Salesforce.org Registered Partner for the nonprofit sector. This wonderful opportunity will empower VPS to continue working with nonprofit organizations to bring about positive change in the United States and beyond.

UPCOMING EVENTS

Join VPS at the ICMI Contact Center Expo

Use our promo code for $200 off registration: VIPVISIONPOINTSYSTEMS

FEATURED CASE STUDY

Using Whatsapp and Twilio to Increase Adoption of Covid-19 Vaccines for All Americans

Throughout the COVID-19 pandemic, the CDC served as a critical source for information about prevention and vaccination and has been instrumental in developing and distributing guidance on how to best protect yourself and others from Covid-19. In addition, the CDC has worked with state and local health departments to ensure that they have the resources they need to respond effectively to the Pandemic. As a result of the CDC’s efforts, the United States has been better equipped to weather the Pandemic than many other countries.

 

COVID-19 vaccines were approved and announced in late 2020, and released to the general public in February 2021. While the CDC had partnered with the United States Digital Service and Maximus to build a SMS communications solution to share accurate vaccine information, the Spanish-speaking community was getting vaccinated at a lower rate than other communities.

 

VPS joined the project to better inform the Spanish-speaking community about the COVID-19 vaccine through building a WhatsApp solution that is scalable, interactive, and always up to date. This app succeeded in reaching more Americans and increasing the vaccination rate.

ARCHITECT, DEVELOP & OPTIMIZE

Innovative solutions built on powerful platforms to help organizations operate and communicate faster with unparalleled reliability and efficiency.

Contact Center Solutions

Reimagine your contact center solution with customizable tools to help you automate and streamline how you communicate with your customers.

Performance Testing & QA

Save time and money by analyzing and upgrading your systems with VPS Performance Engineers.

Low-Code Apps

Improve processes and communications with integrated low-code apps including Appian, Twilio, Salesforce, Intercom & more.

Messaging Applications

Improve communication and satisfaction with reimagined messaging applications geared at providing excellence to your customers and staff.

We build, enhance and optimize low-code technologies through our team of experts dedicated to creating solutions at the peak of performance.

What is: Virtual Hold?

Perhaps it’s the repetition of the claim “Your call is very important to us” that makes it ring so hollow when we’re on hold. As the hold music and messages repeat, we’re left wondering: If my call is as important as they say, then why doesn’t someone answer now?