Cost-Effective Solutions to Engage Your Community
We recognize that effective communication with your community is essential to the success of any nonprofit. The needs of these communities are constantly evolving, which is why it is important that your technology is adaptable, while still cost-effective. Our commitment to connecting with these communities goes beyond simply exchanging information; it extends to ensuring the safety and privacy of individuals seeking assistance.
Global Health Access and Equity
Our team of experienced consultants, architects, engineers, and administrators is here to help. We would love to have a conversation with you about your needs and how we can assist you.
Featured Case Study
Connecting the Hungry with the Food They Need Using Twilio Flex
VPS implemented Twilio Flex to build a call center solutions unique to WhyHunger’s needs that simultaneously saved on costs.
Proven Technology Partners
VPS is a designated partner of Twilio.org and Salesforce.org. Our expertise with these platforms is unmatched, as is our history of delivering solutions that have real impact supporting the missions of our Nonprofit clients.
We help our clients leverage the power of the Salesforce platform for operational excellence in program delivery, and optimize communications with the community through cloud-based APIs and tools provided by Twilio.
Supporting Your Missions
At VPS, we are committed to supporting missions that create positive change in the world. We work with nonprofits and communities focused on a variety of causes, including displaced persons, economic mobility, community development, and global health access and equity.
Through our collaborative approach, we provide strategic guidance and impactful solutions to help these organizations achieve their goals, advance their missions, and make a difference in their communities and the world.
We understand the challenges and complexities that displaced persons face in trying to rebuild their lives, and we believe that technology can play a crucial role in helping them access the resources and services they need to do so. We work closely with organizations focused on providing humanitarian aid, emergency services, as well as food, agriculture, and nutrition programs for displaced persons.
We believe that everyone deserves the opportunity to achieve their full potential, regardless of their background or circumstances. Whether it's providing job training and workforce development opportunities, ensuring access to quality education, or supporting affordable housing and shelter, we work with organizations that are making a difference in the lives of individuals and communities.
VPS is committed to supporting community development initiatives that promote social change, equity, and justice. We believe that strong, resilient communities are the backbone of a thriving society. We partner with organizations that focus on social action, advocacy, community improvement, family and youth services, and fostering artistic expression.
Global Health Access and Equity
We believe that access to quality healthcare is a critical factor in the overall well-being and prosperity of communities worldwide. We partner with organizations that focus on causes such as personal crisis intervention, global health crises, and healthcare services and research. By working together, we can create a healthier, more equitable world for all.
Provide Automated Support
Your community members don’t want to wait on hold for simple answers. Use self-service and automated support to get your beneficiaries the information they need faster using the best channel and free up your team from providing repetitive information. This will open up your staff to focus on more nuanced conversations that require a more personalized approach.
Empower your Staff
Your staff need to be free to handle the problems critical to the beneficiaries that you’re serving. Therefore, it’s important that your software is user-friendly and intuitive, allowing for easy updates and modifications without requiring extensive training on complex systems. This approach also enables your beneficiaries to easily access the resources they need.
Unlock Insights Into Your Data
In today's increasingly data-driven world, organizations that are not effectively leveraging their data are at a significant disadvantage. Despite collecting vast amounts of data, many organizations struggle to extract meaningful insights and make data-driven decisions.
With VPS, nonprofits can build detailed reports and metrics to help you understand your contact center performance and identify areas for improvement - all tailored to your specific needs and priorities.
As a systems integrator, VPS can consolidate your data from other systems to give you a comprehensive view of your organization.
Protect Privacy in Your Community
Nonprofits serve a variety of communities and it’s important to be conscious of their privacy. Building a safe, supporting, and potentially confidential community is an important step to earning trust of the individuals in it. With VPS, our solutions can incorporate anonymization or data masking into your crisis hotline, contact center, or other voice and sms application.
We work with premier technologies that follow compliance standards, such as HIPAA, so your organization can feel confident tracking and protecting sensitive data.
Featured Case Study
Omnichannel Royalty Collection Support for Music Creators
VPS built and integrated an omnichannel contact center experience in Twilio Flex with The MLC’s ticketing system in Hubspot to ensure their members receive the royalty collections they are entitled to.
Empower your team with powerful platforms delivered at peak performance.
We build and optimize applications that run mission critical business processes.
Talk to us about your goals.
VPS knows that your business needs can be complex, ever-changing, and time-sensitive. Despite that, we don't sacrifice performance. Furthermore, we actively consider it.
Speed to market, flexibility, and power are foundational with our key partners Appian, Twilio, and Salesforce.
Our goal is to put the power in our customer's hands. We provide unparalleled support while driving true solutions for enablement.
I had the opportunity to attend the 24th Open Source Commons Community Sprint at the Salesforce Tower. Here’s a quick summary about the experience!
By combining the Power of Us Program, an incredibly cost-effective initiative, with the expert knowledge and experience of Vision Point Systems, your organization can save money, provide better services to your clients, and deepen its engagement with donors and volunteers.
This month, Twilio released a “State of Nonprofit Digital Engagement” report, which detailed the nonprofit industry’s success in transforming digital communications over the past few years. I want to highlight two specific pieces of information that I believe are most responsible for their success.