Intercom

Intercom is a popular platform for connecting customer service and support teams with their customers in real time. Intercom has been a leading solution for web or app-based chat and […]

Learn about Intercom’s new AI-support bot, Fin. A next-generation support tool powered by GPT-4 and your existing support content, VPS is here to show you how you can use it.

VPS helps you navigate a seamless shift from Zendesk to Intercom. Learn essential pre-migration considerations and tips for a smooth transition.

VPS delves into Intercom’s game-changing approach to customer support that boosts CSAT scores and obsoletes traditional ticketing platforms.

Intercom released a new Visual Bot Builder, which gives you a single and editable view of a custom chatbot. Read along to learn more about the power of creating custom bots and why they’re so important for every website.

75% of businesses believe they’re offering a good or excellent personalized customer experience while more than half of consumers think their shopping experiences are average, bad or even poor. So, how can organizations improve? Continue reading to learn how!

Intercom Switch was a fantastic start to creating a more omnichannel platform. However, Intercom’s new feature, Intercom SMS, opens an even wider door of possibilities for omnichannel communication.

Businesses are increasingly feeling the need to provide omnichannel solutions. In fact, nearly 80% of customers prefer omnichannel strategies. In this article we’ll discuss how Intercom Switch provides the right solution for your contact center needs.