Businesses are increasingly feeling the need to provide omnichannel solutions. In fact, nearly 80% of customers prefer omnichannel strategies. In this article we’ll discuss how Intercom Switch provides the right solution for your contact center needs.
Last week I attended Appian World 2022, which marked the first time I was ever able to attend the conference in-person. As you can imagine, I’ve been soaring from the experience. Here are some of the main takeaways from this year’s Appian World.
In this low-code guide, we’ll walk you through the ten low-code capabilities that are most impactful to business users.
Contact center low-code solutions can be built from scratch or optimized by experts like Vision Point Systems. In this article we’ll look at some of the benefits of leveraging low-code for contact centers.
Almost every business or public service will need software customized to their needs in order to operate in today’s world. In this article we’ll discuss how low-code development is breaking up the long-established models of the software coding process, providing development teams with powerful new tools that make their jobs much easier.
Low Code platforms are customizable and flexible to many different industries and use-cases. Here are 2 great examples to help conceptualize how they can be used at their best.
Last week was AWS’ 10th anniversary edition of the re:Invent conference in Las Vegas, NV. It was a nonstop week packed with keynotes, product overviews, hands-on labs, workshops and much…
Did you know that the low code market has grown by 23 percent since last year and raised $11.3 billion in profits? Experts at Gartner believe that the market will…
Tell me if this scenario sounds familiar. You’re the product owner on a large-scale project with many members on the implementation team. One of the people on your team is Dan the Developer. You’ve noticed that Dan’s completed code, which you already approved during UAT, won’t arrive in production for weeks.
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