Perhaps it’s the repetition of the claim “Your call is very important to us” that makes it ring so hollow when we’re on hold. As the hold music and messages repeat, we’re left wondering: If my call is as important as they say, then why doesn’t someone answer now?
#LowCode4All is designed to attract a new wave of Appian developers, from undergraduate students to military veterans, and unemployed individuals and career-changers.
Twilio CEO, Jeff Lawson released “Ask Your Developer” in February 2021 to critical acclaim. In this article I share my thoughts on the book and the message that comes with it.
Intercom Switch was a fantastic start to creating a more omnichannel platform. However, Intercom’s new feature, Intercom SMS, opens an even wider door of possibilities for omnichannel communication.
This month, Twilio released a “State of Nonprofit Digital Engagement” report, which detailed the nonprofit industry’s success in transforming digital communications over the past few years. I want to highlight two specific pieces of information that I believe are most responsible for their success.
Last week I attended the Slack Frontiers conference in New York City. There were a wide range of takeaways from the different sessions and conversations I participated in, and here are some of the primary ones:
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I’m back in Virginia from San Francisco, where I attended last week’s Twilio Conference. This two day event was a showcase for the up-and-coming developer and entrepreneur community budding aroung Twilio’s “telephony in the cloud” platform.
Welcome to the VoiceVision Blog. Our team at Vision Point Systems is excited to have this venue to share our thoughts with the world on telephony, software, and the industries we serve.
As CEO of Vision Point Systems, I am pleased to convey my thoughts regarding our new VoiceVision offering and website.