Last week I attended the Slack Frontiers conference in New York City. There were a wide range of takeaways from the different sessions and conversations I participated in, and here are some of the primary ones:
We have the honor of organizing our first ever tournament to benefit our customer WhyHunger, a non-profit organization that empowers local communities around the world to meet the nutritional needs of the less fortunate.
Appian 22.2 gives us a new feature – WebAPIs for data sync – that will allow us to easily bypass current restrictions with way less prepare time.
AWS Summit was back in person last week in Washington, DC. The DC Summit has a strong public sector focus, and this was on display with an array of presenters,…
Customers, such as Lyft, have depended on Twilio Flex for their contact center journey, relying on Flex to handle their large-scale operations with confidence into the future. Read more to learn how you can take your contact center to the next level with Twilio Flex Support with Managed Services.
Businesses are increasingly feeling the need to provide omnichannel solutions. In fact, nearly 80% of customers prefer omnichannel strategies. In this article we’ll discuss how Intercom Switch provides the right solution for your contact center needs.
Get insights in your inbox.
A proper requirements document is critical to a successful software development project. Any resource on software development worth a dime will tell you that.
Last week was the 10th Annual Contract Pharma Contracting and Outsourcing Conference in New Brunswick, NJ. This was Vision Point Systems’ second year attending the event which is designed for decision-makers and is devoted to outsourcing in the Pharmaceutical and Biopharmaceutical industries.
I’m back in Virginia from San Francisco, where I attended last week’s Twilio Conference. This two day event was a showcase for the up-and-coming developer and entrepreneur community budding aroung Twilio’s “telephony in the cloud” platform.
Welcome to the VoiceVision Blog. Our team at Vision Point Systems is excited to have this venue to share our thoughts with the world on telephony, software, and the industries we serve.
As CEO of Vision Point Systems, I am pleased to convey my thoughts regarding our new VoiceVision offering and website.