During a customer acquisition study Hubspot ran, they found that a majority of customers will return to a business that provided excellent customer service. The experience is just as important […]
During a customer acquisition study Hubspot ran, they found that a majority of customers will return to a business that provided excellent customer service. The experience is just as important […]
Even though you may not be receiving support tickets or requests, does not mean your customers are not experiencing problems. They could potentially be suffering silently if you’re not engaging […]
We are becoming a digital-first world which is resulting in businesses reinventing their operations and processes. In-person meetings, company-wide emails, and strategy offsites were previous strategies that companies realize are […]
When your business is thoughtfully collecting customer data and delivering amazing results, you start to build trust with your clients. About half of customers feel comfortable sharing relevant personal information […]
In order to meet customer expectations, you have to be in tune with their needs and wants. To do this it’s important that you communicate well with your audience and […]
Their revenue as increases 25% compared to their previous fiscal year. Salesforce continues to grow and be the leading CRM platform for businesses.
CRM platforms are becoming essential for companies to implement into their operations. It makes processes simplified and automated so your employees are working more efficiently.
Companies are constantly looking for ways to technologically advance their business. Specifically, they’re focused on ways to improve the customer journey. A CRM platform can be just the thing to […]
Through a CRM platform, you have the capability to manage and automate your lead creation process. If you’re having trouble staying organized and generating driving conversions, a CRM may be […]
CRM platforms are quickly becoming an important asset to all businesses. Whether you’re a small company of 10, or a business with thousands of employees, you can greatly benefit from […]