Intercom

Consistently engaging with your customers can contribute greatly to your revenue increase. It’s common for customers to prefer personalized communication and interactions, so try and implement those techniques into your […]

Using tools that improve your customer journey is vital to increase retention. It’s also a way businesses can save money since existing customers cost less than acquiring new ones statistically.

Intercom now offers a feature of theirs called Switch. Since omnichannel platforms are becoming more and more popular, this feature allows you to bridge the gap between voice and chat […]

SMS is becoming the most popular avenue for customer support since many individuals would rather not wait on hold over a phone call. Having a system where you can solve […]

Customer engagement is a high priority for businesses and Intercom has been a huge factor in increasing the open rate for companies’ messages by 98% with their SMS feature. Intercom […]