67% of the companies have shown tremendous growth and business potential by collecting customer feedback. Excellent customer service feedback plays a crucial role in elevating any call center’s brand value.

Source
Hubspot

Year
2020

Statistic Info

Hear what your customers have to say and use that information to improve your processes. That’s the best way to figure out the pain points in your business and pinpoint what your priorities should be for your customers.

Author: Hubspot