The 2020 Fortune Business Insights Report predicts the global cloud market to grow from $76.43 billion in 2021 to $390.33 billion in 2028.

Statistic Info

When your Contact Center is based on cloud-centered communication, your business is capable of providing 24/7 support. Customers won’t have to worry about when you’re “open” in order for them to get the help they need. Being available all of the time allows the customer to have continued support and they’ll be confident you have their back.

Author: Fortune Business Insights