Salesforce has 19% of the CRM Market

Statistic Info

In 2019, Salesforce had 19.5% of the CRM market share. Their closest rival reportedly had only 8.3% of the CRM market share. CRM is one of the largest enterprise software categories and it is rapidly growing. CRM (Customer Relationship Mangement) providers help businesses manage their relationships with their customers including sales, customer service, digital commerce, and marketing software applications.

Author: Forbes

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Salesforce has 19% of the CRM Market

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