62% of contact center leaders are looking for integrated solutions

Statistic Info

Many companies are looking for integrated solutions to adopt desktop virtualization and lower costs. Making systems easier also makes it less stressful to help your customers, which is what contact centers are all about!

Author: Deloitte

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Contact Center Solutions

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With nine in 10 companies planning a hybrid model moving forward, organizations must reinvent the processes and tools they previously relied on

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34% of data breaches involved internal actors

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