40% of American customers stopped doing business with a company after a poor customer service experience according to one study.

Statistic Info

It’s proven that poor quality customer service leads to people never doing business with the company ever again. First impressions are everything when you’re trying to convince a customer to do business with you. After that, you need to nurture your relationship with them and support them as much as possible. Without that, you risk losing valuable customers.

Author: Zippia

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