BPM can improve customer satisfaction by 30% 

Year
2020

Topic(s)
Appian

Statistic Info

BPM platforms strive to be as collaborative and customer focused as much as possible. It’s proven that BPM can improve customer satisfaction by 30%. This is because they go hand-in-hand with each other. If your processes aren’t organized and streamlined, how will the customer journey be seamless and clear?

Author: BPTrends Survey