The US software testing industry is worth $6.8 billion in 2022.

Statistic Info

Between 2017-2022 the market size growth for the industry has been roughly around 8%. Software testing is constantly growing and currently is worth 6.8 billion.

Author: Ibis World

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Performance Testing

Only 29% of mobile developers do exploratory testing

The average app loses 95% of users after 90 days

52% of IT teams site higher amounts of releases as the reason for higher QA budgets

The QA budget should be as much as 25% of development

Retaining new app users isn’t easy, with more than 75% of users failing to return the day after first use, on average

44% of IT organizations automated half of their testing in 2020

26% of companies surveyed indicate finding the right tools for test automation as the biggest challenge that they face.

IT and telecom held over 20% of the software testing market share in 2020.

Federal and state governments generate almost 20% of the demand for software testing.

65% of testers say they have learned the job by simply doing it.

More 2022 Stats

43% of support teams are now prioritizing increasing workflow efficiency

72% of consumers say relevant content delivered at the right time and place boosts their trust.

32% of respondents say their organizations are failing to properly distribute data-driven customer insights throughout the organization.

60% of executives don’t feel their organization is tailoring their communications well with their current tools.

56% of survey respondents are encouraging greater cross-functional team collaboration over the next 18 months with the explicit aim of improving customer engagement.

88% of businesses say customer engagment is critical to their bottom line.

93% of customers are more likely to remain loyal to companies with excellent support.

44% of businesses say that siloed efforts with no collaboration are one of the biggest impediments to successful customer engagement.

Recent data reveals that 90% of companies report that they are planning to deploy AI by 2022.

95% of customers choose a business that offers help through all the stages of the purchase.