What is: Virtual Hold?

Perhaps it’s the repetition of the claim “Your call is very important to us” that makes it ring so hollow when we’re on hold. As the hold music and messages repeat, we’re left wondering: If my call is as important as they say, then why doesn’t someone answer now?

Test Automation ROI in Appian Projects

Testing has been part of the secret sauce at VPS since we got started in 2002, and while it may be a bit boring, we maintain that QA pays for itself. Working on Appian development projects, our testers stand out in that they are familiar with Appian and can go further into the application than a typical black-box functional tester.

Appian World 2018 in Miami

A message from the CEO If you’re like us, you’ve had enough of winter and you’re looking forward to spring.  This spring, we’re looking forward especially to Appian World, coming…

News of the Damned!

I got tipped off to this podcast at CAST. “Join your faithful host James Pulley and special guests every week for analysis on globally crashing websites and system failures while he reviews the disastrous sins of the evildoers in the IT department…”

CAST Takeaways - Testing Under the Gun

Justin Harrison and I recently attended CAST – the Conference for the Association for Software Testing, and over the past week as we got back into the flow after our…

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