Statistic Info
Lower costs and higher functionality are features every company looks for when searching for an automation platform. Appian provides 50% lower maintenance costs with higher functionality compared to traditional programs.
Author: Appian
More 2022 Stats
43% of support teams are now prioritizing increasing workflow efficiency
72% of consumers say relevant content delivered at the right time and place boosts their trust.
88% of businesses say customer engagment is critical to their bottom line.
93% of customers are more likely to remain loyal to companies with excellent support.
Recent data reveals that 90% of companies report that they are planning to deploy AI by 2022.
95% of customers choose a business that offers help through all the stages of the purchase.