During This Webinar, You Will Learn:
How low-code development enables organizations to quickly and efficiently customize their contact centers, tailoring solutions to specific needs without extensive coding efforts.
How leveraging low-code solutions can streamline contact center processes and enhance customer interactions, resulting in a more agile and responsive customer service environment.
How low-code solutions boosts agent productivity and allows them to focus on meaningful customer interactions and problem-solving
Meet The Presenter
Senior Vice President at Vision Point Systems
Jim leads strategic technology platform partnerships that are the key to Vision Point Systems’ solutions for our customers. Key partnerships include Appian, Twilio, and AWS. He also focuses on developing defined offerings in each channel and enhancing VPS’ identity in each market that we serve. Jim is also an accomplished Appian Architect, with over 12 years of development and platform experience. He was the visionary behind LOCCS, Vision Point Systems's Low-code Omnichannel Contact Center Solution built using Appian and Twilio.
Meet The Presenter
Partner Sales Manager at Appian
Brett is a Strategic Partner Manager focused on building and managing the partner ecosystem for Appian, a leading low-code development and application building platform. Brett helps drive joint GTM strategies and consultative support for new and existing partnerships with the Appian platform.
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We build and optimize applications that run mission critical business processes.
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VPS knows that your business needs can be complex, ever-changing, and time-sensitive. Despite that, we don't sacrifice performance. Furthermore, we actively consider it.
Speed to market, flexibility, and power are foundational with our key partners Appian, Twilio, and Salesforce.
Our goal is to put the power in our customer's hands. We provide unparalleled support while driving true solutions for enablement.