Webinar feat. Appian & Vision Point Systems

Building a Better Contact Center Using Low-code

Join us as we explore how low-code development can revolutionize the contact center landscape, allowing organizations to create tailored solutions quickly and efficiently. Learn how to streamline processes, enhance customer interactions, and boost agent productivity without the need for extensive coding.

Want to speak to a Low-code Contact Center Expert?

During This Webinar, You Will Learn:

How low-code development enables organizations to quickly and efficiently customize their contact centers, tailoring solutions to specific needs without extensive coding efforts.

How leveraging low-code solutions can streamline contact center processes and enhance customer interactions, resulting in a more agile and responsive customer service environment.

How low-code solutions boosts agent productivity and allows them to focus on meaningful customer interactions and problem-solving

Meet The Presenter

Jim Schweitzer

Senior Vice President at Vision Point Systems

Jim leads strategic technology platform partnerships that are the key to Vision Point Systems’ solutions for our customers. Key partnerships include Appian, Twilio, and AWS. He also focuses on developing defined offerings in each channel and enhancing VPS’ identity in each market that we serve. Jim is also an accomplished Appian Architect, with over 12 years of development and platform experience. He was the visionary behind LOCCS, Vision Point Systems's Low-code Omnichannel Contact Center Solution built using Appian and Twilio.

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